Privacy policy

BLACBESS LLC ("BLACBESS," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit blacbess.com or place an order, how we use it, and what choices you have.

Information we collect

When you browse our site, create an account, sign up for updates, or place an order, we may collect:

  • Contact information such as your name, email address, shipping address, billing address, and phone number.

  • Order information such as the products you purchase, order history, and payment details. Payment card information is processed by our third-party payment processor and is never stored directly on our servers.

  • Device and browsing information such as your IP address, browser type, and how you interact with our site, collected automatically through cookies and similar technology.

  • Any information you choose to share with us directly, such as through our contact form or customer support emails.

How we use your information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer service.

  • Communicate with you about your order, account, or inquiries.

  • Send you updates, new Issue releases, and founder notes if you've opted in to receive them. You can unsubscribe at any time.

  • Improve our website, products, and overall experience.

  • Detect and prevent fraud or misuse of our site.

  • Meet legal and tax obligations.

How we share your information

We do not sell or rent your personal information to third parties. We do share information with service providers who help us operate our business, including:

  • Our e-commerce platform provider, which hosts our store and processes transactions.

  • Payment processors, to securely handle payment.

  • Shipping carriers, to deliver your order.

  • Email and marketing platforms, if you've opted into communications.

These providers only receive the information necessary to perform their function and are not permitted to use it for their own purposes.

Cookies

Our site uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can adjust your browser settings to limit or block cookies, though some parts of the site may not function as intended if you do.

Data security

Payment and account information is encrypted through Secure Socket Layer (SSL) technology. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your information.

Data retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses of it.

California residents have specific rights under California privacy law, including the right to know what personal information we collect and to request its deletion. To exercise any of these rights, contact us at info@blacbess.com.

Children's privacy

Our site is not directed at children under 13, and we do not knowingly collect personal information from children.

Governing law

This policy is governed by the laws of the State of Georgia, without regard to conflict of law principles.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above.

Contact us

Questions about this policy can be sent to info@blacbess.com.