Privacy policy
BLACBESS LLC ("BLACBESS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit blacbess.com, create an account, sign up for updates, contact us, or place an order, how we use that information, how it may be shared, and the choices available to you.
Information We Collect
Depending on how you interact with our website, we may collect the following information.
Information You Provide
This may include:
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Your name
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Email address
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Phone number
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Shipping address
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Billing address
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Account information
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Order and purchase information
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Information you submit through our contact form
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Information you provide through customer support communications
Order and Payment Information
When you place an order, we may collect information relating to the transaction, including the products purchased, order history, and payment details.
Payment card information is processed by third-party payment processors and is not stored directly on our servers.
Device and Browsing Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This may include:
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IP address
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Browser type
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Device information
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Pages viewed
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Website interactions
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General browsing and usage information
How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Arrange shipping and delivery
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Provide customer service
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Communicate with you about your orders, account, or inquiries
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Send updates, new Issue releases, and founder notes if you have opted in to receive them
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Improve our website, products, and customer experience
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Detect and prevent fraud or misuse
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Meet legal, tax, accounting, and reporting obligations
If you receive marketing communications from us, you can unsubscribe at any time using the unsubscribe option included in those communications.
How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information with service providers that help us operate the website and fulfill orders, including:
E-commerce Platform
Our online store is operated using an e-commerce platform that hosts the website and supports transactions and order processing.
Payment Processors
Payment processors receive the information necessary to authorize and securely process payments.
Shipping Carriers
Shipping carriers may receive information necessary to deliver your order, including your name and shipping address.
Email and Marketing Platforms
If you have opted into communications, we may use email or marketing platforms to send requested communications such as updates, Issue releases, and founder notes.
These service providers receive only the information reasonably necessary to perform the services they provide.
Legal and Business Requirements
We may disclose personal information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud or misuse, or support a business transaction such as a merger, acquisition, restructuring, or sale of assets.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to support website functionality, keep your cart working, remember preferences, and understand how visitors use the site.
You can adjust your browser settings to limit or block cookies. Some parts of the website may not function as intended if necessary cookies are disabled.
Data Security
Payment and account information is protected using security measures including Secure Socket Layer (SSL) technology.
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining transaction records, and meeting legal, accounting, tax, or reporting requirements.
Your Privacy Rights
Depending on where you live and applicable law, you may have the right to access, correct, or delete certain personal information we hold about you, or to opt out of certain uses of your information.
To exercise an applicable privacy right, contact us at info@blacbess.com
We may need to verify your identity before completing certain requests. Some requests may also be subject to legal limitations or exceptions.
California Residents
California residents may have additional privacy rights under applicable California law, including rights relating to knowing what personal information is collected and requesting deletion of certain personal information.
To make a privacy request, contact us at info@blacbess.com
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
Governing Law
This Privacy Policy is governed by the laws of the State of Georgia, without regard to conflict of law principles, except where applicable law provides otherwise.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this policy.
Contact Us
Questions about this Privacy Policy or privacy-related requests can be sent to:
BLACBESS LLC
5829 Campbellton Road SW Suit 104-213
Atlanta, GA, United States, 30331
Phone: +1 404-922-9884
Email: info@blacbess.com
You can also visit our Contact page.